Frequently asked questions
Frequently Asked Questions
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.


Account Questions
I am having trouble during registering, what should I do?

Please check the information you have entered. You may contact our support team at [email protected] if you need our assistance. We will be glad to help you.


What should I do if I forget account password ?

Click on forgot password link, enter your username or e-mail and follow instruction. You'll receive your account reset information by email.


How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.


Investment Questions
Is DEPOSIT COIN LIMITED available to public?

DEPOSIT COIN LIMITED is open for public who are 18 and fulfill the legal age to take part in our program.


Can I have more than one account at Coin Deposit ?

No, each member can have only one account in Coin Deposit. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen.


How can I make a profit in Coin Deposit?

Users have the opportunity to make a profit in two ways: by opening a Deposit in accordance with the selected investment proposal or receiving benefits for inviting new participants.


Withdrawal Questions
How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.


How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.


Does a daily profit paid directly to my e-currencies account?

No, profits are gathered on your Cash Deposit account and you can withdraw them anytime.


Affiliate program questions
Can I participate in the Affiliate program if I don't have my own Deposit?

After registration, you can also profit from invited investors, even if you do not have your own Deposit.


How do I know that someone has become my referral?

You will receive email notification. You can check number of your referrals & your referral earnings on the 'Referral' section of your account.


Do I need to have active investment in order to participate in Coin Deposit‘s referral program ?

You do not need to have an active investment in order to participate in the referral program. Anyone registered our site can start benefiting immediately from participating in our referral program by referring others. Referral commissions are paid to referring party when referred party makes an investment deposit.











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